Phantom Technology Solutions Blog

AI has infiltrated the zeitgeist in a way that few technologies have. It’s rare to hear about anyone who has no opinion on how it should or should not be used. Businesses, however, can take full advantage of the situation and capitalize on the use of AI in operations and products. Today, we want to explore the opportunity businesses have to use AI to add value to their offerings.

With the summer months comes the promise of fun… why would you want to stress about your technology during that time? To help prevent this, we’ve put together some tricks to protect your devices… both from cybersecurity issues and from the weather.

The Internet of Things (IoT) is no longer a futuristic concept. It's here, and it's transforming the way businesses operate in 2024. From manufacturing to healthcare, IoT applications are making waves. They're enabling real-time data collection and analysis, leading to smarter decision-making. 

Businesses everywhere are adding smart devices to their IT, and for good reason. They offer convenience and efficiency but can pose a significant network security risk. These devices, part of the Internet of Things (IoT), often lack robust security features. This makes them an attractive target for cybercriminals.

As smartphones, tablets, and wearable devices become more advanced, the demand for efficient, longer-lasting, and faster-charging batteries continues to grow. Today, we explore the future of batteries for mobile technology and the innovations set to transform this market.

Regarding business logistics, inventory management is a significant contributing factor you cannot avoid. It keeps your operations running well, regardless of what type of business you run. Your company will always need its inventory, and managing it effectively and efficiently can save on costs, improve service levels, and promote overall business success.

Being a part of the workforce today comes with its share of challenges. Various stressors, both related to work and outside of it, can significantly affect an employee's performance. Therefore, it's crucial for companies to prioritize their team's well-being, and one effective approach is by embracing and promoting the use of technology to make workers’ tasks easier to manage.

You’ll go through various high and low points when you're running your business. That’s just part of the game; the unpredictability comes with running a business. You might lose confidence in your operations and wonder if you’re making the right calls—particularly with business technology. Thankfully, there are ways you can use technology that take a lot of the guesswork out of what the future holds for your business.

Technology is crucial to the success of modern-day business operations, so you must ensure efforts are made to keep your IT in proper working order. A managed service provider, or MSP, can make this a much easier task. Today, we want to discuss some of the common IT challenges businesses encounter and how we can address them.

In today’s world of perpetual security breaches and cyberattacks, it’s no surprise that the greatest response to such threats is to actively prevent them from harming your organization in the first place. One key tool in this effort is an endpoint detection and response (EDR) solution. With endpoint protection on your business’ side, you can leverage a robust and powerful security solution to handle a significant portion of your network security.

How clearly outlined are your IT-related policies and procedures in the workplace? It is difficult at best to manage these expectations alongside your employees, but it’s a necessary task all the same. Today, we want to help your organization walk the fine line between protecting your assets, data, and reputation, and granting your employees permissions to do what they must on your network infrastructure.

Human resources is a critical part of your business, but since it doesn’t generate any actual revenue, there has been a push to cut back on HR spending. In response, many businesses have started using HR automation technology to handle the myriad tasks HR is typically responsible for. Let’s take a look at some of the benefits HR automation can bring to your business. 

When you ask a managed service provider or other technology expert when you should be upgrading your technology, you’ll likely get a pretty nebulous answer like, “it depends.” That’s because there isn’t necessarily a hard or steadfast response to this question, and the answer will change depending on various factors that are inconsistent across businesses.

Budgeting for anything can present challenges, especially when businesses heavily rely on information systems. Securing funds for IT initiatives can be particularly daunting in such organizational landscapes. Despite these hurdles, however, the IT sector continues to build steam, with year-over-year business IT spending reaching its highest levels ever. Let’s go into how your IT budget is pivotal in advancing your organizational technology endeavors.

Healthcare is one channel where data continues to flow in and today’s technology is using some new innovations to keep up with provider demands. AI is one of the most transformative technologies in recent times, but understanding how healthcare benefits from it is important to get the most out of it. Today, we take a look at how AI is being used in healthcare. 

Passwords serve as the primary defense barrier safeguarding your data against many individuals seeking that data for personal gain. Given the immense pressure put on passwords, understanding the significant threats is mandatory for every person. Today, we aim to furnish you with a handy reference guide to enhance your password management efficacy.

How often do you struggle to talk about potential issues your business faces when you reach out to IT for help? Conversing with technicians can be especially challenging when you don’t necessarily understand the problem yourself, either. Thankfully, we have some tips to help you lead more productive conversations with your IT staff or managed service provider.

If there’s one part of any organization’s operational expenses that concerns many business owners, it’s IT expenses. In fact, some companies have so little control over their IT expenses that they practically hemorrhage money, leading to limited capacity for growth and investment in other parts of the organization that desperately need the help. How can you fix your IT spending and improve your organization as a whole?

It all starts with a network audit and some intelligent future planning. Let’s review some of the most important work you can do to help your business better budget for IT expenses.

Artificial intelligence is no longer confined to use by industry leaders. Small businesses increasingly recognize AI's transformative potential to boost efficiency, enhance customer experiences, and drive innovative strategies. Let’s explore three of the most popular ways small businesses use AI to improve their operations.

A competitive business can adapt to change with new technologies and innovate in their industry. Unfortunately, where innovation and new technologies are concerned, businesses often experience considerable pushback from employees who might not understand how the new solutions support the company’s mission. How do you get these employees on board?